About ProCare: Service from Stryker
The Stryker ProCare program is designed to keep your O.R. running as efficiently as possible. We understand the care and up-keep of highly advanced technological equipment doesn’t end with the final sale—our goal is to provide you with best in class service to prevent failure of any kind. We offer a variety of services, detailed below, and can customize them to meet the individual needs of your facility:
- Stryker Certified Repair
- Our state of the art repair centers house some of the industry’s most experienced service technicians performing high quality repairs. The use of stainless steel, laser welding, machine soldering and original components brings each piece of equipment back into manufacturer specifications as quickly as possible.
- ProCare Contract
- Our all inclusive, hassle-free service program covers any endoscopic device for any repairs, regardless of fault. Loaners are available when equipment is in for repair and 24 hour replacement rigid endoscopes and cameras are available to prevent downtime.
- Preventative Maintenance
- For those customers interested in taking a proactive approach to their service needs, we offer Prevention programs to maximize your product’s life and availability. Stryker utilizes advanced metrics to ensure equipment uptime and assist customers in achieving their patient and caregiver safety goals. Our PM program helps facilities manage increasing regulations by offering a comprehensive, well-documented preventative maintenance solution.
- On-Site Services
- Stryker’s On-Site Services Program is designed to alleviate all uncertainties during minimally invasive surgery while improving efficiencies and providing increased cost savings opportunities. Our “Surgical Specialists” provide full video support for your OR, essentially creating an environment where patient care clinicians can focus solely on the patient.
For more information on our offerings and how we can help address your service needs, please contact your local Stryker representative, or call us.